There is good news, however: Meetings don't have to be this way. So how can entrepreneurs run better meetings to not only ensure that team members are engaged, but that they are actually getting something out of the meeting and find them valuable? ...Which can be the most frustrating part.
1. It's not always the WHAT, it's the HOW. Regardless of what you are trying to accomplish or get across in a meeting, it's the how that’s important. Each topic you wish to go over should be tailored to each learning style attending and participating in the meeting. For example, it's a good idea to present visual aids, be them hard copies or electronic documents, and share them with the group. This approach will engage your visual learners.
Furthermore, having an open-ended conversation, Q&A session, or other lecture will appeal to your auditory learners. Remember, these are the folks that are likely going to ask a lot of questions or leave them until the very last second of the meeting. Annoying? Maybe a little...but keep in mind they aren't trying to be.
Finally, your tactile learners are going to be the fidgety bunch that won't be able to sit still. Asking them to participate in a hands-on activity will cure the "fidgety-ness". If there isn't enough time allotted for an activity, then having pens or pads of paper available on a conference room table will be enough to keep them busy.
2. Interpersonalize. Yeah, I just made up that word right there. Interpersonal communication skills are one of the most important entrepreneurial or project management skills. Paying attention to words, emotions, and body language can have a huge impact on how you direct your message to your team, as well as each individual member. Not only is important to pay attention to your team member's communication style and behavior when he or she asks you a question, but it's also important to keep in mind how YOU react to them, with your own communication style and behavior. This can also help you when resolving conflict or having a difficult conversation with a team member. Again, same as above applies here: "It's not always about WHAT you say, it's HOW you say it."
3. Set an agenda...and stick to it. One of the most annoying things we encounter in a meeting is when conversations veer off course and even open up into other topics. Then, suddenly we are out of time, and not only did we not address what we called the meeting for, but team members leave or get off the phone thinking: "Well THAT was pointless", or worse, with the same unanswered questions as before. Avoid this viral spiral by allotting a time limit for each topic you would like to cover. If more time is needed on a certain topic, then schedule a follow up session for later on or leave room for some flexibility in your schedule or agenda for an open-ended or informal discussion.
4. Lights, Camera...Action! So how do you know if anyone really got anything out of a meeting? Assign tasks for each member before closing. And, no, this isn't micromanaging...as long as you keep that in check. The key here is motivation, not micromanagement.
Be sure to also assign yourself your own action items. This will make team members feel like you are on the same playing field with them and that you are a true leader. Each team member should be fully aware and have a clear understanding of their tasks and responsibilities before the next meeting.
5. What have I worked on since the last meeting? Prior to meeting again, whether that is in a few days or a week depending on the project or availability, each team member should discuss with the team what they worked on since the last meeting or what they accomplished. This will help keep goals and tasks focused and centered, and will also avoid veering off topic and running out of time...indubitably everyone's favorite thing. It will also keep the air positive throughout the meeting.
6. Informal Communication is REALLY Okay... Many entrepreneurs or project managers are worried about keeping their communication style professional. While this is a great course of measure, sometimes keeping things formal ALL the time can do more harm than good. Allowing informal communication among your team is okay too. This will allow you to be approachable, trustworthy, and dependable to your team. You want team members to be open with you, talk to you about concerns, and feel comfortable opening up to you. Team members stick around, feel productive and happy, and sometimes even enjoy work if they have a manager they are comfortable with and can trust.
So that wasn't so bad, was it? The moral of the story here is that with a little planning, organization, time management, communication, and a little extra emphasis on appealing to the various learning styles, a meeting doesn't have to be a horrible experience.
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Written content: © 2014, 2013, 2012, 2011, 2012 J. H. Language Solutions
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